FAQ

# Frequently Asked Questions

Everything you need to know about working with NEXUS. Can't find your answer? Contact us directly.

General

### General Questions

What makes NEXUS different from other agencies?
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We combine proprietary AI tools with deep human expertise. Every campaign is informed by real-time data, and every client gets a dedicated team — not a generalist account manager.
How long does it take to see results?
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Paid campaigns typically show results within 2–4 weeks. SEO and organic channels usually take 3–6 months to gain meaningful traction, but the compounding value is much higher over time.
Do you work with small businesses?
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Yes — our Starter plan is designed specifically for growing businesses. We've helped brands from early-stage startups to publicly listed companies.
Technical

### Technical Questions

What tools and platforms do you use?
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We work across Google Ads, Meta, LinkedIn, HubSpot, Semrush, Ahrefs, and a suite of proprietary AI tools built in-house. We're platform-agnostic and will always use what's best for your goals.
Will I own my ad accounts and data?
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Always. All ad accounts, analytics, and assets are set up under your ownership. You retain 100% ownership of all data and creative assets we produce for you.
Pricing

### Pricing Questions

Are there any long-term contracts?
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No lock-in contracts. All plans are month-to-month. We earn your business every month through results — not through contractual obligation.
Is the ad spend included in your fees?
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No — our management fees are separate from your ad spend budget. This ensures full transparency on what goes to the platforms versus what pays for our team's expertise.
Can I change plans as my business grows?
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Absolutely. Most clients start on Starter and upgrade to Growth within 6 months. We make plan transitions seamless with no downtime to your campaigns.

#### Still have questions?

Our team is available Mon–Fri, 9AM–7PM IST

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